Highly competitive rates. Free international payments.
Foreign exchange with maximum ease and minimum fuss.
Whether you need cost-effective
foreign exchange dealing services, or you are looking to implement successful hedging strategies, we can help.
Your personal dealer will act as your eyes and ears in the market, providing you with all the tools and information you need to get the
best exchange rates and manage your company’s foreign exchange more effectively.
Highly tailored to your individual requirements, simple, fast and cost-effective, our telephone based
Corporate FX Dealing Serviceis only available for clients who trade in excess of $5million per annum.
Companies who trade below $5million can still take advantage of our highly competitive exchange rates available via our
Online International Payments service.
Your questions on corporate foreign exchange dealing, answered in full
Every year, the currency specialists at HiFX help thousands of companies reduce their foreign exchange costs and save money on their international payments. For more information on setting up a foreign exchange account with HiFX, call us on +61 2 8270 4500.
Q.
What is the minimum annual FX turnover I need to access HiFX’s
Foreign Exchange Dealing services?
A.
Corporate FX Dealing Services are only available for businesses that transact in excess of $5million of FX per annum. There is no maximum limit, though some minimum transaction sizes may apply, depending on the type of foreign exchange transaction that you wish to undertake.
Companies that trade below $5 million per annum can still take advantage of our highly competitive exchange rates available via our Corporate Online International Payments service
Q.
Our company is outside of Australia. Can we use your service?
A.
Yes, but due to the high levels of security we have in place to protect our customers, we are unable to automatically verify overseas addresses and identities. We will need scanned copies of your ‘Proof of Address’ and ‘Proof of Identity’. Depending on your country of residence, we may then post you an ‘Activation Code’ that you must confirm you have received.
Please note, we are unable to offer our money transfer services to clients located in the United States of America (USA) and residents of Quebec (Canada). For clients located in other Canadian provinces we can provide spot transfers (but not forwards or regular payment agreements).
All clients located outside of the United States and Canada can still use the service and make international payments to / from the United States of America (USA) and Canada.
Q.
What happens when we sign up?
A.
We’ll give you a Client Number and you’ll be asked to create your own username and password. Keep this information safe – you’ll need it every time you log in to online payments.
Q.
What currencies can we transact?
A.
The HiFX FX Dealing service allows you to buy and sell all the World’s major currency pairs. You’ll have access to over 25 currencies.
Q.
What types of transactions can we undertake?
A.
Spot, Forward and Market Order and Vanilla options are all available. Please discuss your needs with your personal dealer who will explain the best option for your requirements.
Q.
How is our exchange rate calculated?
A.
This depends on a number of factors:
- The amount you’re transferring
- The currency you’re buying or selling
- The exchange rates at the time of purchase.
Q.
Free international payments. Is this true?
A.
Yes. We don’t charge you to send your international money transfers and do not charge any commission.
Please note:
This does not include the cost of you transferring the funds to HiFX and any charges incurred where the funds being sent are in a different currency than the destination bank account.
As part of the service, HiFX provides one free transfer per trade (over the defined threshold limits). If you would like to send multiple transfers as part of a single trade, these will be charged at $15.
Q.
How does HiFX make money?
A.
Like your high street bank we make our money in the difference between our buy and sell prices i.e. the spread.
Unlike your bank, we don’t load on extra charges. We also have much lower overheads and buy huge volumes of currency each year, so we can pass these extra savings on to you.
Q.
What payment methods can we use?
A.
You pay funds to HiFX via electronic transfer.
Q.
Is our money safe with HiFX?
A.
HiFX Australia Pty Limited is regulated by the Australian Securities and Investments Commission, AFS Licence No. 240917.
HiFX Online uses VeriSign – the system preferred by 97% of the World’s top 100 banks and 93% of Fortune 500 companies. VeriSign is also used billions of times a day by companies and consumers across the World.
Some additional facts and figures about HiFX include:
• Last year HiFX advised on and executed over $14.5billion in foreign exchange and is trusted by over 40,000 people and 2,000 corporate clients each year around the world.
• We have an exceptionally strong balance sheet and no debt.
• HiFX has offices in both the northern and southern hemispheres and a workforce of over 200 employees.
• We have in excess of $3billion placed on the Money Markets on behalf of our commercial customers.
• HiFX is one of the first third party companies to be promoted by Westpac Banking Corporation. As of 30 September 2009 The Westpac Group employed approximately 37,000 people worldwide with global assets of $590 billion. For more information please visit the Westpac website.
Q.
Are my details protected?
A.
Our online services are fully encrypted using the highest form of security certificates provided by VeriSign. (See above answer for more details)
Q.
Do you offer transaction timing advice?
A.
Timing of transactions can be critical. Your personal dealer cannot predict exchange rate movements, but will provide vital market information to help inform your buying and selling decisions. With HiFX you’re not obliged to accept the on-the-day exchange rate, so you can make currency fluctuations work for you.
Of course, with opportunities come risks and we offer a range of advice and hedging tools, including forward contracts, limit orders, stop-loss orders and vanilla FX options to protect you.
Q.
How do we keep track of payments?
A.
Our secure and convenient online payments service ensures you’re able to process international payments with ease in a controlled and cost effective manner.
You can manage your account 24/7 online, wherever you are in the World. You can set up multi-beneficiary payment templates and settlement instructions. You can prepare individual or bulk payments for authorisation, approve payments and keep track of all transactions.
And, of course, your personal dealer is always ready to offer support and answer queries.
Q.
What is HiFX’s Privacy Policy?
A.
We are committed to protecting your privacy both on and offline. View a copy of the HiFX Privacy Policy.